Shipping policy
Thank you for shopping with us. We are committed to providing fast, reliable, and secure delivery across South Africa.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
- Major Cities: 2–5 business days
- Regional & Remote Areas: 4–7 business days
Please note that delivery times are estimates and may vary due to courier delays, peak seasons, weather conditions, or high order volumes.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery details. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information provided at checkout.
Lost or Delayed Packages
If your package appears delayed or lost, please contact our support team and we will assist you in resolving the issue with the courier provider.