Refund policy

We want you to shop with confidence and love your purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in its original condition
• Include original packaging and accessories
• Be accompanied by proof of purchase

Items that show signs of use, damage caused by misuse, or missing packaging may not qualify for a refund or exchange.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the approval of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Damaged or Faulty Products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos of the issue. We will work quickly to resolve the matter with a replacement, repair, or refund where applicable.

Return Shipping

Customers may be responsible for return shipping costs unless the incorrect or faulty item was received.

Non-Refundable Items

We do not accept returns or refunds for:

• Used products
• Items damaged due to misuse or improper handling
• Products returned without original packaging

For any return or refund enquiries, please contact our support team for assistance.